Privacy Policy

 

Privacy Policy

Effective Date: October 6, 2026

At Collective Wellness, your privacy matters. This Privacy Policy explains how information may be collected and used when you visit the Collective Wellness website.

Information You Choose to Provide

You may choose to contact Collective Wellness by email. Please keep in mind that regular email is not a completely secure method of communication, so please do not include detailed or sensitive mental health information in an email.

If you are an existing client, please use the secure communication method provided through Headway for clinical communication.

Information Collected Through the Website

Like most websites, this website may automatically collect limited technical information about your visit, such as your IP address, browser type, device information, and general information about how you interact with the website. This information may be used to maintain, operate, and improve the website.

Collective Wellness does not intentionally collect sensitive mental health information through this website.

Scheduling, Insurance, and Payment

Collective Wellness uses Headway for scheduling and, where applicable, insurance-related services and billing support.

Depending on your circumstances, you may choose to use your insurance benefits or receive services as a private-pay client. Information provided through Headway for scheduling, insurance verification, billing, or related services is subject to Headway's applicable privacy practices and policies.

Please visit Headway's website for information about how they handle information submitted through their platform.

Email Communication

Email may be used to respond to general questions or inquiries about services. Because regular email is not a completely secure method of communication, please do not send confidential or sensitive mental health information by email.

Email is not a substitute for secure clinical communication.

Social Media

This website may include links to Collective Wellness social media accounts, including Instagram. If you choose to visit or interact with these third-party platforms, your activity is subject to the privacy policies and terms of those platforms.

Please do not share private or confidential health information about yourself or others through social media.

How Your Information Is Used

Information you voluntarily provide may be used to:

  • Respond to general inquiries
     
  • Communicate with you about services or scheduling
     
  • Provide information you request
     
  • Maintain and improve this website
     

Collective Wellness does not sell your personal information.

Information related to your care as a client is handled in accordance with applicable privacy laws and the Collective Wellness Notice of Privacy Practices.

Third-Party Services

This website may contain links to or rely on third-party services, including Headway and social media platforms. These services have their own privacy policies and terms, and Collective Wellness is not responsible for the privacy practices of third-party websites.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date.

Questions

If you have questions about this Privacy Policy or how your information is handled, please contact:

Carrie Daub, LMHC
Collective Wellness LLC
carrie@collectivewellness-llc.com